Parent Resources
General Information
The greatest gift that you can give to your child throughout their soccer career is support. When asked what it is that they would most like from their parents in terms of support, most children suggest encouragement and acceptance of their choices.
Dispute Resolution
When should you use this Process?
The dispute resolution process has been established to allow for an objective and transparent means to address parent/player concerns or issues. Examples of situations which might arise include concerns over playing time, position assignments, coaching style, disciplinary actions, etc. The process is not intended to be used for simple communication and information sharing, which may continue to be handled through email or in-person to the extent it does not interfere with practices, games or tournaments.
Process:
1) Member/parent to approach coach first with issue. Appointment for a face to face meeting to be requested by e-mail, also Cc: the Director of Coaching (DOC).
2) If issue remains unresolved after parent/coach face to face meeting, member/parent to schedule meeting in person with their DOC by e-mail.
3) If unresolved, DOC will schedule meeting with CEO for final review.
Absolutely NO approaching Coaches with issues/concerns within 24hrs of a game or tournament. A 48hr "cooling off period" required before requesting a meeting by e-mail with the coach after any game or tournament.
As you know, one of the primary missions of our club is player development. For this to occur optimally and on pace, we need our coaches and technical staff to be dedicating as much time as possible to player facing activities. Still, disagreements and misunderstandings will occur. With these two givens in mind. The Club committed to a new, structured process that will allow coaches to remain focused on technical development while at the same time allowing for our members to have their concerns addressed in a fair and timely manner. Your understanding and adherence to the process is mission critical for the Club.